singpass counter​ 12 25

singpass counter​ 12 25

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Singpass counter is a physical service point where users go to resolve problems with their Singpass account or get in-person support.

Visit a Singpass counter if you’re having trouble registering, forgot your password, need to update personal details, or can’t unlock your account online.

Locations include ServiceSG branches, the main ICA office at Kallang, and various community centres across Singapore.

At the counter, staff can assist you with account activation, password reset, mobile app setup, biometric registration (like Face Verification), and updating your personal details.

Remember to take your IC or relevant identification documents so staff can verify your details and help you efficiently.

Most counters operate during normal working hours; check online or call ahead as opening times may differ by location.

Whether you’re a new user setting up Singpass for the first time or need help click here regaining access to your account, the Singpass counter provides quick and reliable support in person.